EVENTS AND NOTICES
MCHD Board Meeting Scheduled
The MCHD Board of Directors will meet in regular session on Wednesday, June 25th at 1:00pm in the Boardroom of the Administrative Suite of the hospital located at 224 E 2nd St. The open session is available to the public and public comment is welcome at the beginning of the meeting.
MCHD Named to 5-Star Honor Roll by NRHA NRRS
Moore County Hospital District earns prestigious 5-Star Rating
from the National Rural Rating System and named to National Rural Honor Roll.
Dumas, TX – Moore County Hospital District (MCHD), a committed healthcare provider in the high plains of Texas, is proud to announce that it has been awarded a prestigious 5 star rating by the National Rural Rating System (NRRS), a program recognizing dedication and excellence in rural healthcare, as well as being named to the National Rural Honor Roll.
This esteemed designation is a testament to MCHD's dedication to delivering high-quality care and exceptional patient experiences. The NRRS evaluates hospitals based on rigorous standards, including patient satisfaction, quality of care, and overall hospital performance.
The 5 star rating reflects MCHD's ongoing commitment to meet the unique healthcare needs of the rural community it serves. This recognition highlights the hospital's success in providing outstanding medical services, despite the challenges often faced by rural healthcare facilities.
The 2025 National Rural Honor Roll honorees, announced each November, include rural hospitals that have met the highest standards for patient experience, based on cumulative ratings submitted by October 31, 2024. This annual recognition reinforces NRHA’s commitment to supporting and uplifting rural health care facilities as pillars of their communities.
“These awards really shine a spotlight on the heart and hard work that our rural hospitals bring to their communities,” says Brock Slabach, COO of the National Rural Health Association. “Rural healthcare comes with unique challenges, and reaching this level of excellence shows not only the clinical expertise but also the deep commitment these hospitals have to the people they serve. This recognition celebrates rural healthcare as a source of strength, compassion, and healing—right where it’s needed most.”
MCHD extends its heartfelt thanks to its dedicated team of healthcare professionals, whose tireless efforts and unwavering commitment to patient care have made this achievement possible.
The 5 Star Rating System ranks rural and critical access hospitals – with five stars being the top ranking and one star being the lowest. The Star Ratings are like the CMS Stars, which allow hospitals/clinics to promote their success and are used as high-quality recognitions. Most small and rural hospitals (60%) do not qualify because of low number of qualifying inpatients for the CMS Rankings but are held to the same high patient satisfaction criteria. This program recognizes the hard work, and dedication rural and critical access hospitals provide across the country. The rankings will include overnight hospital stays (HCAHPS) and are based on data collected by certified CMS patient satisfaction vendors.
The National Rural Honor Roll was created to honor rural and critical access hospitals and clinics that consistently deliver exceptional healthcare, showcasing them as leaders in patient-centered care within their communities. Facilities included on the Honor Roll receive recognition for their dedication and excellence that sets them apart, demonstrating their commitment to patient well-being.
For more information visit RuralRatings.US.
MCHD Receives CHARTIS Top 100 Critical Access Hospital Award for Second Consecutive Year
Moore County Hospital District Earns Top 100 Critical Access Hospital
Award from The Chartis Center for Rural Health
February 27th, 2025 - Moore County Hospital District (MCHD) in Dumas, TX today announced it has been named among the Top 100 Critical Access Hospitals by The Chartis Center for Rural Health for the second year in a row. Chartis’ annual Top 100 award program honors outstanding performance among the nation’s rural hospitals based on the results of the Chartis Rural Hospital Performance INDEX®.
The INDEX is the industry’s most comprehensive and objective assessment of rural hospital performance. Leveraging publicly available data, the INDEX is utilized nationwide by over 2,100 rural hospitals, health systems with rural affiliates, hospital associations, and state offices of rural health to measure and monitor performance across a variety of areas including quality of care and measures that impact hospital operations and finance.
“MCHD is honored to be listed as a “Top 100 Critical Access Hospital” by the Chartis Center for Rural Health for the second year in a row,” said Jeff Turner, MCHD CEO. “To be listed in the Top 100 out of over 2,100 critical access hospitals in America is a true achievement. Awards and recognitions such as these are encouraging barometers for the culture we have built to better serve our community and patients. MCHD is committed to pursuing excellence in all that we do because we believe the citizens of Moore County deserve the best.”
“The Top 100 Critical Access Hospitals award program elevates the very best performers and helps create a roadmap for those seeking to improve financial and operational performance while continuing to care for the communities they serve,” said Michael Topchik, Executive Director, The Chartis Center for Rural Health. “This is our 15th year recognizing the Top 100 Critical Access Hospitals and we’re thrilled to be able to celebrate this milestone with this year’s winners.”
MCHD Population Health Receives Rural Healthcare Organization Pioneer Award
Congratulations to our Population Health/ Telenursing staff, who were recognized as Rural Healthcare Organization Pioneers for their groundbreaking work developing a population telehealth program to address our community's need for continuing healthcare at home.
These amazing individuals provided Moore County residents with one-on-one guidance after hospitalization or injury to support them so they could remain healthy or manage their chronic conditions.
Their compassion and dedication is legendary, and we are so incredibly proud that they are a part of our team!
MCHD Named Top 20 Critical Access Hospitals in the Nation in Quality for Second Year in a Row
Moore County Hospital District (MCHD) in Dumas, TX has been named one of the top 20 Critical Access Hospitals (CAHs) for Clinical Quality in the country. This award follows MCHD’s designation as a Top 100 Critical Access Hospital in the Nation by CHARTIS in February, and is the second year in a row that MCHD has been awarded as a top 20 critical access hospital in the county by the National Rural Health Association (NRHA.)
The top 20 CAHs, including MCHD, scored best among CAHs as determined by the Chartis Center for Rural Health for Clinical Quality. The rankings were recently announced by the NRHA. An awards ceremony will be held during NRHA's national conference in September in Kansas City, MO.
The top 20 CAHs have achieved success in overall performance based on a composite rating from eight indices of strength: inpatient market share, outpatient market share, quality, outcomes, patient perspective, cost, charge, and finance. This group was selected from the Chartis Center for Rural Health’s 2024 top 100 CAH list, which was released earlier this year in February.
“MCHD is proud of the efforts of the physicians and staff who have contributed to our hospital achieving this designation for the second year in a row,” says Jeff Turner, MCHD CEO. “Delivering high quality healthcare is never accidental. Quality is intentional and results from skilled and empowered people focusing on outcomes. Our results as a top 20 performer in clinical quality, out of over 1,300 critical access hospitals nationwide, means our community can count on us to deliver the services they need now and in the future.”
Moore County Family Health Clinic voted Best In Dumas
The Moore County Family Health Clinic was awarded the 2024 Best in Dumas for Health Services award by vote in the Moore County community.
The Best in Dumas award was lead by the Moore County Chamber of Commerce, Dumas Downtown Association, who requested nominations from the Moore County community and then put nominations to the community for vote.
The Family Health Clinic received the award at the 2024 Gala in November of 2024.
MCHD Women's Services awarded Distinguished Designation
The MCHD Women's Services department have been awarded a Distinguished Designation from the Department of State Health Services, Texas Early Hearing Detection and Intervention (TEHDI) program.
The TEHDI program recognizes organizations that provide quality hearing screening and follow-up services for newborns at risk for hearing loss and their families.
MCHD Receives 2023 HX Guardian of Excellence Award
Moore County Hospital District (MCHD) is recognized as a leader in both employee and physician satisfaction and engagement within the healthcare industry, signifying the best practices businesses should consider implementing in a new year.
Press Ganey, the global leader in healthcare experience solutions and services, announced that Moore County Hospital District has been named a 2023 Human Experience (HX) Guardian of Excellence Award® winner. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in both the employee and physician experience.
As a winner of the Press Ganey HX Guardian of Excellence Award®, MCHD is in the top 5% of healthcare providers in delivering best practices in employee and physician satisfaction and engagement in the last year.
Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.
"This award symbolizes MCHD’s commitment to raising the bar for healthcare standards, inspiring a culture of continuous improvement and innovation across the human experience," said Mr. Jeff Turner, MCHD CEO. "It underscores the importance of placing patients, healthcare professionals, and industry partners at the core of our work, fostering a future where exceptional healthcare experiences are not just goals, but tangible achievements."
“Moore County Hospital District has achieved excellence in employee engagement and job satisfaction by securing the Press Ganey Guardian of Excellence Award for the third time! Our exceptional employee engagement and job satisfaction scores underscore a commitment to providing the best care to our community. Averaging in the top 94% for healthcare workers in the US for the past 8 years is a remarkable achievement, showcasing a commitment to a workplace culture that positively impacts both employees and community care. Our extraordinary culture of caring has created a workplace where employees thrive, resulting in exceptional care for our community. At MCHD, our employees define our culture. Happy employees provide the best care for our community.” Said Ms. Kathie Fuston, MCHD Director of Human Resources.
About Press Ganey
Press Ganey, the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care. Press Ganey is a PG Forsta company.
MCHD Named Top 20 Critical Access Hospitals in the Nation in Quality
The National Rural Health Association has honored MCHD as a Top 20 National Critical Access Hospital in Quality for 2023. The unsolicited honor was based on the results of the Chartis Rural Health Performance index and its eight indices of performance.
MCHD EMS Named EMS Agency of the Year in Texas for 2023
MCHD EMS was named the EMS Agency of the Year in Texas for 2023 at the annual Texas EMS Alliance Conference.
Texas EMS Alliance officials send the nominations to a panel made up of people from EMS agencies around the state. Identifying information has been removed so that the people making the decision have no idea which agencies they are evaluating and voting for. The awards are open to any agency in Texas, whether from small towns or major cities.
"The fact that they looked at a small agency and chose us as the EMS of the year, it is a real honor." Said Steve Fuston, Director of EMS