CONTACT US
Hospital Departments
All departments may be reached by dialing the main hospital line as listed and asking for the department you wish to speak with. For your convenience, we have listed common departments that patients and individuals ask for most frequently.
Inter-Hospital Departments
Hospital & Emergency Main Line
(806) 935-7171
Patient Admissions
ask for extension 1500
Medical Records
ask for extension 2301
Human Resources
ask for extension 2001
Compliance
ask for extension 1304
Administration
ask for extension 1302
Patient Financial Services
ask for extension 6000
FEEDBACK, ISSUES, and COMPLAINTS
Concerns? Please let us know!
Moore County Hospital District is dedicated to upholding its mission by providing its patients with Exceptional Care... Always. Have we met or exceeded your expectations? Have we provided you with the best patient care?
If you have any concerns with the care you have received, please contact us so that we may attempt to resolve the issue to your satisfaction at:
Via Phone (806) 934-6037
Via Email info@mchd.net
Department of State Health Services
If you wish to report a complaint of abuse and neglect, or illegal, unethical or unprofessional conduct in accordance with HSC, §161.132(E), you may submit it in writing or verbally to:
THE PATIENT QUALITY CARE UNIT
DEPARTMENT OF STATE HEALTH SERVICES
1100 WEST 49TH STREET
AUSTIN, TEXAS 78756-3199
TELEPHONE, (888) 973-0022.
CIHQ
Hospitals must inform patients, or their surrogate decision-maker, of the right to file complaints regarding quality-of[1]care concerns or safety issues to CIHQ. The patient / surrogate decision-maker is not required to notify the hospital prior to filing the complaint. Information on how to contact CIHQ to file a complaint must be provided as follows:
Phone 512-661-2813
Center for Improvement in Healthcare Quality
P.O. Box 1540
Mexia, TX 76667-1540
Attn: Chief Executive Officer
On-line https://cihq.org/complaint