ABOUT THE DISTRICT
A Message from Our CEO
Thank you for visiting the Moore County Hospital District website. We hope that the information and education you receive here meets your needs.
MCHD is dedicated to being the Healthcare Organization of Choice for Moore County and the surrounding service area. Our caring team of physicians, employees, and volunteers are committed to the highest quality care and service. When you choose to receive your healthcare at MCHD, you have made a choice for exceptional care in a hometown friendly environment.
At MCHD, our decisions and actions are aligned with the following strategic imperatives:
QUALITY: Ensure that MCHD's clinical quality meets or exceeds national and state benchmark outcomes.
SERVICE: Establish a culture of exceptional service for patients, residents, family and visitors.
EMPLOYEES: Be an employer of choice by excelling in employee satisfaction.
GROWTH: Grow market share by delivering core healthcare services and innovative new product lines.
FINANCIAL/OPERATIONAL PERFORMANCE: Maintain a superior financial position by being good stewards of the resources entrusted to us.
COMMUNITY REPUTATION: Build community reputational capital through vision, leadership, cooperation, and involvement.
MCHD strives to be a great place for our patients to receive care, physicians to practice, and employees to work. We are on the path to greatness. Be a patient at MCHD and experience the difference of hometown care. Become a member of our medical staff and know - once again - how rewarding healthcare can be. Join our exceptional team of employees and rekindle the passion that called you to healthcare.
Thank you for choosing MCHD!
Sincerely,
Jeff Turner, FACHE
CEO/Administrator
Moore County Hospital District
Our Mission
The mission of Moore County Hospital District is to improve the health status of the people of the District and surrounding rural communities by providing quality and compassionate care while maintaining the fiscal integrity of the institution.
Our Vision
MCHD will be the healthcare organization of choice.
MCHD will be recognized as the primary source of health care services, education, quality, and information in our service area. In order to achieve this, MCHD will focus on the following strategic imperatives:
- QUALITY - Ensure that MCHD’s clinical outcomes meet or exceed national Benchmarks for each service line
- SERVICE - Provide exceptional customer service to all we serve
- EMPLOYEES - Be a great place for employees to work
- GROWTH - Constantly seek new and innovative ways to grow MCHD
- FINANCE - Manage resources to ensure the long term viability of MCHD
- COMMUNITY - Be recognized as a community leader
OUR BOARD OF DIRECTORS & Staff
John Frantz
Russell Fangman
Stacey Grall
Chairman of the Board
Two-Bar Partnership
(806) 333-4583
Term ends February 2025
Stacey Grall
Russell Fangman
Stacey Grall
Vice Chairman
Pure Element
(806) 934-4534
Term ends March 2026
Russell Fangman
Russell Fangman
Russell Fangman
Secretary of the Board
Fangman Farms
(806) 922-6679
Term ends March 2026
Tom Moore
Shannon Gillespie
Russell Fangman
Board Member
Moore Brothers Farming
(806) 922-5766
Term ends March 2024
Ben Maples
Shannon Gillespie
Shannon Gillespie
Board Member
Retired
(806) 570-7325
Term ends March 2025 *
*Assumed the term of member who retired prior to the completion of their full term
Shannon Gillespie
Shannon Gillespie
Shannon Gillespie
Board Member
Valero Energy
(806) 935-1393
Term ends March 2024*
*Assumed the term of member who retired prior to the completion of their full term
Carmen Purl, MD
Carmen Purl, MD
Carmen Purl, MD
Medical Staff Representative
Family Medicine Physician
(806) 948-1459
Term ends February 2024
Jeff Turner
Carmen Purl, MD
Carmen Purl, MD
Moore County Hospital District
Chief Executive Officer
(806) 935-7171
Ashley Smith
Carmen Purl, MD
Ashley Smith
Moore County Hospital District
Recording Secretary
(806) 935-7171
A BRIEF HISTORY OF THE DISTRICT
Memorial Hospital
Memorial Hospital held its dedication ceremony on Sunday, September 6, 1948. The principal speaker was Dr. James P. Cornette, president of West Texas State College at Canyon, who addressed a crowd of over 200 people. An open house and tour followed which was attended by over 400 people.
The new Moore County hospital was one of the best appointed and finished hospitals in this area, with the latest model fixtures throughout.
- There were 23 beds
- The cost was $375,000 including equipment
- The first administrator was Frank Cheevers, with 12 hospital staff and four doctors
- A nurse’s salary was $125/month, 8 hours a day, 6 days a week, and included meals
- A complete operating room, tiled and complete with the latest model operating table, and the latest design in counterbalanced operating lights.
- A complete obstetrics room, with table and variable focus light.
- A neat scrub room between the obstetrics and operating rooms.
- Six semi-private, seven private rooms, and one three bed ward. Furniture in all rooms of modern design by Hill-ROM.
- A nursery with 6 bassinets and the baby incubator (given by Dumas Business and Professional Women).
- An oxygen tent, complete dispensary, emergency treatment room for accident victims.
- A complete stainless steel kitchen; double oven stove, a 75 cu ft refrigerator, ample cabinet & working space, potato peeler, food mixer, and automatic dishwasher. A dining room seating 30 persons, lockers & dressing rooms for staff members.
- A completely equipped waiting room with comfortable wood furniture, laundry chutes.
- The heating plant is in the basement, as is the mechanical unit for the kitchen refrigerator.
- A Private room cost $10/day
- The first patient was admitted on Monday, Sept 6, 1948 at 8:10 am.
- The first baby born was a girl, born at 7:58 am on Sept. 6, 1948.
- The first members of the hospital Board of Directors were: W.J. Morton, Jr, J.C. Barnhart, Roy Meirs, Fad. D. Hill, and Roy Clark.
- W.J. Morton, Jr was the Chairman of the Board and was the benefactor of MCHD's Morton Scholarship fund, which provides scholarships to students who are pursuing a career in the healthcare field.
The hospital was designed by Guy Carlander and built by the Wirtz Company, both from Amarillo and was built under the supervision of the Moore County Commissioners Court including Judge Arthur Ullom and Commissioners L.J. Haile, H.L. Hooter, George Bain and W.W. Burnett.
In June of 1969, legislation was passed which allowed Memorial Hospital to expand into a Hospital District, and Moore County Hospital District was born.
The District has grown to employ in excess of 300 employees and now includes expanded product lines such as an attached Nursing Home, a Swing Bed Unit, Physical, Occupational, and Speech therapies, Home Health, Hospice, multiple Physician's clinics, and more.
It has received technological upgrades to rival the largest hospitals and it performs clinically alongside the best hospitals in the nation.
In 2018, The District began an expansion and renovation project to update the facilities and to allow exceptional patient care at MCHD to continue far into the future. The patient care addition was completed early in 2021 and the renovation phase is currently underway. Please pardon our dust!
AWARDS & RECOGNITION
Unsolicited/ Unpaid Awards
Moore County Hospital District and its services and providers do not solicit or pay money to be considered for any award or recognition. As such, all recognition listed below was awarded based solely on MCHD performance.
National Top 20 Critical Access Hospital in Quality
NATIONAL RURAL HEALTH ASSOCIATION
MCHD placed 9th out of over 1,300 Critical Access Hospitals (CAHs) nationwide for quality in 2023 as determined by the Chartis Center for Rural Health for Quality.
The top 20 CAHs achieved success in overall performance based on a composite rating from eight indices of strength: inpatient market share, outpatient market share, quality, outcomes, patient perspective, cost, charge, and finance. This group was selected from the Chartis Center for Rural Health’s 2023 top 100 CAH list. MCHD achieved success in the following key area of performance:
- Quality index: A rating of hospital performance based on the percentile rank across rural-relevant process of care measures.
Press Ganey
GUARDIAN OF EXCELLENCE AWARD FOR EMPLOYEE ENGAGEMENT
The Press Ganey Guardian of Excellence Award is a health care industry symbol of achievement. Fewer than 5% of all Press Ganey clients reach this threshold and consistently maintain it for the one year reporting period. Press Ganey partners with more than 10,000 health care facilities, including more than half of all U.S. hospitals, to measure and improve the patient experience. MCHD receive this award in both 2013 and 2021.
Hurst Gold Standard of Nursing
Awarded in 2017 for CAHPS scores specific to nursing.
Medicare Value Based Purchasing
VALUE BASED PURCHASING
Awarded in January of 2016; Medicare Incentive/Penalty program with criteria based on Core Measure Clinical Quality Measures, HCAHPS Patient perception of care, Readmission & Mortality Rates, and Financial efficiency
- 4th in Panhandle of Texas
- 32d in State of Texas
- 272nd in Nation
Awarded in January of 2015; Medicare Incentive/Penalty program with criteria based on Core Measure Clinical Quality Measures, HCAHPS Patient perception of care, Readmission & Mortality Rates, and Financial efficiency
- 1st in Panhandle of Texas
- 2nd in State of Texas
- 26th in Nation
Awarded in January of 2013; Medicare Incentive/Penalty program with criteria based on Core Measure Clinical Quality Measures and HCAHPS Patient perception of care
- 1st in Panhandle of Texas
- 8th in State of Texas
- 12th in Nation
TOP PERFORMER AWARDS
- 2011 (for performance in 2010) – Joint Commission Top Performer Award for Pneumonia and Surgical Care (one in 405 nationwide to receive the award)
- 2012 (for performance in 2011) – The Joint Commission Top Performer Award for Surgical Care (one of 620 hospitals nationwide)
- One in only 244 hospitals nationwide to receive the award two years in a row at the time
TMF Quality Silver Award
The Texas Health Care Quality Improvement Awards honors Texas hospitals that are performing quality initiatives aimed at improving outcomes in patient care by recognizing those hospitals that have improved their performance on specific national quality measures.
Studer Group
HEALTHCARE ORGANIZATION OF THE MONTH
Studer Group® is an organization that works with over 800 healthcare organizations in the U.S. and beyond, teaching them how to achieve, sustain, and accelerate exceptional clinical, operational, and financial outcomes. Studer Group awards one rural organization and one urban organization the Healthcare Organization of the Month based on the organization’s performance. MCHD was selected as the Healthcare Organization of the Month for May 2013.
EXCELLENCE IN PATIENT CARE AWARD
Awarded in 2017 for CAHPS scores specific to nursing.
Employee Satisfaction Scores
- MCHD ranked in the 96th percentile in the April 2022 Employee Satisfaction survey as per the Press Ganey database of over 3,000 hospitals.
- MCHD ranked in the 96th percentile in the October 2021 Employee Satisfaction survey as per the Press Ganey database of over 3,000 hospitals.
- MCHD ranked in the 90th percentile in the April 2019 Employee Satisfaction survey as per the Press Ganey database of over 3,000 hospitals.
- MCHD ranked in the 87th percentile in the October 2017 Employee Satisfaction survey as per the Press Ganey database of over 2,000 hospitals.
- MCHD ranked in the 88th percentile in the April 2016 Employee Satisfaction survey as per the Press Ganey database of over 700 hospitals.
- MCHD ranked in the 94th percentile in the October 2014 Employee Satisfaction survey as per the Press Ganey database of over 700 hospitals.
- MCHD ranked in the 97th percentile in the April 2013 Employee Satisfaction survey as per the Press Ganey database of over 700 hospitals.
Texas State House of Representatives Resolution
- MCHD received an unsolicited Resolution from the Texas State House of Representatives commending it for its quality performance and patient safety
- MCHD received an unsolicited Resolution from the Texas State House of Representatives commending it for it quality nursing care.
- MCHD received an unsolicited Resolution from the Texas State House of Representatives commending it for its performance and dedication during the COVID-19 pandemic.
Memorial Home Health & Hospice
HOMECARE ELITE AWARD
- The HomeCare Elite Award was compiled using publicly available data from the CMS Home Health Compare and CMS cost reports. The HomeCare Elite also recognizes the Top 100 and Top 500 providers nationwide. Now in its tenth year, the HomeCare Elite™ recognition program lists the top 25 percent of home health agencies in the country. Memorial Home Health Received the award in 2010, 2011, 2013, 2014, 2015, and 2016.
- Memorial Hospice received a deficiency-free State Survey the previous two surveys.
- Memorial Hospice is currently at 100% in reducing patient pain within 48 hours
- Memorial Home Health received a deficiency-free State survey three years in a row
Memorial Nursing and Rehabilitation Center
- Awarded five stars from Medicare/Medicaid multiple years.
- In 2014, and 2016 Memorial Nursing and Rehabilitation Center (MCHD’s Nursing Home) received a clinically deficiency-free State survey.
- In 2014, 2015, and 2016 MNRC received a deficiency-free life safety survey
Other Awards
- MCHD Dietary Department received a deficiency-free Department of Health Survey in February 2015
- MCHD Dietary Department received a deficiency-free TDHS survey for the nursing home for food service
- MCHD Obstetrics Department received an Award for Excellence in December 2012 from the Texas Department of State Health Services for participation in the ImmTrac program
- MCHD Obstetrics Department has a Distinguished TEHDI Certification
- MCHD Medical Records recognized for high performance in paternal designation in 2016
- MCHD has successfully attested all phases for government mandated Electronic Medical Records.