Charity Care Program
Need help with your medical bills? We may be able to help!
The MCHD Charity Program is a way for Moore County community members to get assistance with qualifying medical bills. Under this program, eligible patients may receive help for emergency medical care and/or care that is medically necessary
Care must be provided at a MCHD facility, such as the
hospital or emergency room, or by a physician clinic that is a part of the MCHD family. This includes:
MCHD Emergency Room
MCHD Inpatient Unit
MCHD Intermediate Care Unit
MCHD Women’s Services Unit
Moore County Adult Medicine
Moore County Bone & Joint
Moore County Family Health Clinic
Moore County Foot & Ankle
Moore County General Surgery
Moore County Internal Medicine
Moore County Obstetrics & Gynecology
Who Qualifies? General Eligibility Includes:
Household Income: Patients can receive financial help if they meet certain household income levels that show a genuine need for charity resources and are currently uninsured. A household consists of those persons living together who have a legal responsibility for each other.
Residency: Applicants must live in and must intend to remain in MCHD’s service area.
Income: Applicants must provide information about their household finances to make certain they are eligible for charity care.
Medical Care: Applicants should have received or plan to receive emergency medical care or medically necessary medical care at their discretion.
MCHD provides financial help on a sliding scale, based upon the federal poverty level (“FPL”) guidelines.
Covered Services May Include:
Emergency Services
Inpatient Admissions
Medically necessary services prescribed by an MCHD employed or contracted physician such as:
Life saving surgery
Laboratory Services
Imaging Services
Etc.
Ineligible Services:
Durable medical equipment (DME) / medical supplies.
Dental Care
Vision Care
Ambulatory Surgical Centers
Prescriptions
Primary and preventive care services
Immunizations and medical screenings
Family planning services
Skilled nursing facility services
Etc.
Indigent Care Program
Moore County Hospital District provides financial assistance to qualifying patients through its Indigent Health Care program.
Patients will need to apply for the program. provide all requested documents, and be approved prior to coverage.
General Eligibility Includes:
Household Composition: The household consists of those persons living together who have a legal responsibility for each other. Household members who are eligible for Medicaid are excluded from the household when determining eligibility for the Indigent program.
Residency: An applicant must live in and must intend to remain in the county in which they apply.
Income: Regular and predictable income received in one month, and is likely to be received in the next month, or was received on a regular and predictable basis in past months, or is more than the maximum income limit for the household’s size.
Resources: Household resources may not exceed$2,ooo.oo (or $3,000.00 if a relative who is aged or disabled lives with the household) per month.
Covered Services May Include:
Up to three prescriptions a month for medications, according to indigent coverage guidelines
Primary and preventive care services
Immunizations and medical screenings
Inpatient and outpatient services
Rural health clinics
Laboratory (with CLIA#) and radiology/imaging services
Family planning services
Physician services
Skilled nursing facility services
Ineligible Services:
Services that are not covered by the Indigent Health Care program need prior Administrative approval if requested by a primary care physician based on medical necessity. The following are typically non-covered services:
Durable medical equipment (DME) and medical supplies.
Dental Care
Vision Care
Ambulatory Surgical Centers
Determining eligibility
The patient will be given an Indigent Healthcare Program application to complete. Every item in the application must be completed. After the patient returns the completed application, they will be screened by MCHD Patient Financial Services (as per State guidelines) to determine if they will either be approved or denied for indigent benefits.
The eligibility time frame will be determined depending on the circumstances of the applicant. A person may apply monthly if their income fluctuates, but this will cause a retro-coverage versus prior approval notification.
Special consideration is made through the Indigent care program to recipients that are applying for and/or appealing SSI Medicaid. All services for those recipients are only covered for benefits if the Provider supplying services signs a Provider agreement form that stated the Provider will bill Medicaid when the recipient becomes eligible. When the retro Medicaid is billed and the provider is paid, the provider agrees to reimburse the MCHD Indigent Care Program. Please note the provider agrees to bill the retro Medicaid within the 95 days filing time, as required by Medicaid.
